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Softskills, as opposed to hard skills (such as technical skills), focuses on those elements of training that require changes in behavior and thinking. Organizations today recognize that the soft skills training of their employees play an important part in maintaining relationship with their customers and developing a successful business.

Organizations that endeavor to be on the path of continuous learning will often find that upgrading the ‘soft skills’ of their workforce is a necessary part of business. It not only helps improve service but also shows the interest that an organization has in the professional development of their employees, which in turn leads to higher employee retention.

Many organizations we have worked with point out that soft skills are high in the list of requirements for global business; hence an important part of management training. They have found that softskills training in areas such as Cultural Sensitivity, Business Etiquette and good Communication Skills make a greater impact on clients from across the world rather than a high degree of technical skills.

Beakthrough 360 primarily focuses on Training and Development. Our soft skill training programs encompass a wide range of skills that most organizations find an integral and necessary part of everyday business. From basic communication skills to strategy and change management MMMTS offers a wide range of soft skill training to address every business need. It is an integral part of corporate training in today’s world.

Corporate Training Modules

JACK IN YOUR BOX- [Corporate Tailor-made Training]

Our customized corporate training helps unleash your people potential through a combination of the following topics:

Peak Performance, Motivational Strategies, Alpha Mind Conditioning, Creativity, Team Work, Magic of Effective Communication, Negotiation Skills, SWOT, Stress Busting Techniques, Time Management, Goal Setting, Impression Management and Presentation Skills.

In “Jack In Your Box” we have the option of a special Leadership Training Module. True Leadership has a place of great importance in today’s world as leaders are viewed as evolved rather than born. Leaders have been traditionally viewed as “mythological creatures”, separate from the rest of humanity and empowered by some mysterious quality that smoothes their path towards inevitable success. However; the modern view is that through patience, persistence and hard work, anyone can become a highly effective leader.

Leadership development comes from within us, in the sense that deeply held values and principles provide the road map for the way we lead and the way other people respond. Hence it is important that a Leader must first understand and then communicate one’s own value systems to other people. It is always the Leader’s personal value system that sustains them in their quest, whether they are, a person of impeccable moral fiber or quite disreputable. Hence this is an integral part of management training as it is of critical importance to have self-awareness to lead and manage other people.

The role of a leader starts with a thorough understanding of the team’s needs, aspirations and concerns, for which it is important to have excellent listening and facilitation skills. Most importantly, it starts with a thorough understanding and congruence of the value systems of all parties.

•    Value based leadership
•    Developing desired traits of leadership
•    Leading in today’s constantly changing environment
•    Understanding the different roles to be played by a leader

NLP strategies to effect peak sales, customer control, role plays, rapport, authentic marketing / branding,  SWOT, Cultural Sensitivity, Business Etiquettes, Power Dressing, OPA,  Goal setting and action planning.

Providing sales training plays an important role in helping sales representatives practice and hone their selling skills. Breakthrough 360 Sales Training program helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can make mistakes and learn from them, organization’s can benefit from having sales representatives who can make the greatest impact facing their customers on a daily basis.

Focus on the following areas:

   •    Determine the needs of a potential client
   •    Understanding the selling process
   •    Talking the customer’s language
   •    Avoiding common sales mistakes
   •    Maximizing the effectiveness of every customer interaction

TRAIN THE TRAINER 360

Extensive training on world’s best training / teaching methods

INTER-CULTURAL SENSITIVITY

Training focuses on making people global professionals in respective area of expertise.The fact that the world has grown smaller and doing business across borders is more the norm today and the exception has created an increased need for Cultural Awareness Training. Most organizations need to be equipped with the knowledge of how the culture of the countries in which their customers operate affects their way of conducting business.

Inter-Cultural Sensitivity Training program focuses on the following areas:

   •    History
   •    Political system
   •    Cuisine
   •    Transportation
   •    Sport and entertainment
   •    Business culture
   •    Phrases and mannerisms typical to the culture

SEVEN SPECIALLY FOCUSSED MODULES

     1. NLP Basic & Applied NLP
     2. Multiple Intelligence - MI
     3. Mind Mapping
     4. NLP for Effective Communication
     5. Stress Busting through Alpha Mind Conditioning
     6 Team Building – In-house and Outbound.
     7. Vision / Goals / Planning / Time Management & Action

 TNA 360 – Training Needs Analysis

 7 Challenges faced by organization and institutions addressed in our training

   •   Performance pressure to reach and remain on the TOP
   •   Stressed work environment
   •   Relationship conflicts interfering work
   •   Communication blunders & barriers causing losses
   •   Competition & Attrition
   •   Emotional imbalances in staff
   •   Alignment of vision and values

Other than the above 7 areas, there are specific training every organization or institution must address. These training needs can be discovered through a dynamic process termed TNA-360 [Training Needs Analysis]. Breakthrough offers this service exclusively customized for individuals, institutions and organizations. Get TNAéd now!